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Our hours of operation are 9:00am to 9:00pm AEST, Monday - Friday
We’re committed to delivering prompt, reliable support — all enquiries are responded to within the same day.
How should matcha be stored?
Matcha should be stored in an airtight container to protect it from light, heat, moisture, and air, which can cause it to lose its freshness, flavour, and vibrant green colour.
How long does matcha last?
Our matcha is completely natural and free from preservatives. As nature sets its own limits, we recommend enjoying it within 12 months for the best quality and flavour.
How long does shipping take?
We generally prepare and ship your order on the same day or the next business day.